Complaint form Date of submission* First and last name or company name* Exact address of the pavilion* E-mail address* Phone number Project number* Invoice number Delivery date* Detailed description of the problem* Attachments (photos or videos)* PDF attachments (power connection or air conditioning inspection reports) Complaints are handled in accordance with the terms stated in the sales regulations. A properly completed form and the inclusion of photos or video footage showing the claimed items are required for the complaint to be processed. If the complaint is deemed unfounded, the customer may be charged for service-related costs.